PROKPIL S.A.S. is committed to your privacy and to the proper handling of your personal information, which is why we invite you to read the following information and confirm its receipt through any possible means of communication.

Personal data is any type of information that allows the identification of a public or private individual and/or legal person. Personal Data Processing is the performance of any type of operation with the personal data, such as collection, storage, use, circulation, transmission or deletion of the same.

Through Law 1581 of October 17, 2012, the National Congress enacted General Provisions for the Protection of Personal Data, including the regime of rights of the owners of the information and the obligations of those responsible and in charge of its processing, thus constituting the general framework for the Protection of Personal Data in Colombia. Likewise, on June 27, 2013, the National Government issued Decree 1377 of 2013, which regulates the aforementioned Law, in order to facilitate its implementation in aspects related to the authorization of the Holder of the information, the Processing Policies of the Controllers and Processors, the exercise of the rights of the holders of the information, the Transfers of Personal Data and the Demonstrated Responsibility in relation to Personal Data Processing.

PROKPIL S.A.S requires certain personal data to which it processes for the normal development of its activity, and within the context of the relationship that links it with customers, employees and suppliers, it will request only the data that it actually needs for this purpose, which includes, among others, your identification and contact data; data related to your economic activity and your business and/or financial information. For this purpose, PROKPIL S.A.S. has implemented appropriate security measures in order to ensure the proper and confidential treatment of your personal data.

PROKPIL S.A.S obtains your personal data because you have provided them yourself, because you have obtained them from a third party authorized by you or by law to provide them, or because they are public data; that is, data for whose processing your prior authorization is not required.

PROKPIL S.A.S collects your personal data because you have provided them yourself, because it has been obtained from a third party authorized by you or by law to provide them, or because they are public data, i.e., data whose processing does not require your prior authorization.

PERSONAL DATA HOLDER’S RIGHTS: You have the following rights:

  • To know, update and rectify the data before PROKPIL S.A.S. or those in charge of data processing. This right may be exercised, among others, against partial, inaccurate, incomplete, fractioned, misleading data, or data whose processing is expressly prohibited or has not been authorized.
  • To revoke the authorization and/or request the deletion of the data when the processing does not respect the constitutional and legal principles, rights and guarantees. The revocation will proceed as long as there is no legal or contractual obligation to keep the personal data.
  • At any time and at no cost, you may request the deletion of the data you deem necessary, for which you must identify yourself in due form and indicate which information is to be deleted, which includes the delivery of the supporting documentation required for such purpose.
  • To be informed by PROKPIL S.A.S. upon request, regarding the use that has been given to the data.
  • To file complaints before the Relevant Authority for violations to the provisions of the law and other regulations that modify, add or complement it.
  • You can request the deletion of your data by e-mail: servicioalcliente@prokpil.com.co

For further details on the concepts and/or definitions in this policy, please go to:

  • Law 1581 of 2012 "Personal Data Protection".
  • Law 1266 of 2008 "Habeas Data”